Integrations and synchronisation
Detects interrupted or inconsistent operations between connected systems.
Guardian
An error message is not enough. See where and why it started.
Guardian checks e-commerce processes and reports detected problems. The details show the integration, operation, impact, history and cause when the available evidence is enough to confirm it.
Panel example
Invoice was not created
Integration
Allegro to wFirma
Operation
Invoice creation
Impact
3 orders without an invoice
Established cause
VAT rate mapping is missing
The first occurrence, later attempts and status changes remain in the incident history.
What Guardian checks
Guardian compares data and events across key sales areas. An incident tells you not only that something failed, but also what it affects.
Products and prices
Points out discrepancies between product or price data in the source and target system.
Invoices and documents
Detects a missing document or a discrepancy between an order and its invoice.
Shipping
Reports missing or inconsistent parcel and delivery status data.
Orders
Shows which order did not pass the expected stage of a process.
Data freshness
Marks areas where data or an operation confirmation did not arrive within the expected time.
Incident notification
The alert appears in the app. E-mail notification follows the user's settings and permissions.
A cause supported by evidence
Guardian shows the established cause and confidence level. When the evidence is insufficient, it does not guess and marks the incident for manual review.
Observes without changing data
Guardian does not repair processes automatically or modify data. The decision to act remains with you.
Support available 7 days a week
If you need help with an incident, e-mail our team or create a ticket in the panel. We reply in the channel where you reported the issue.
support@navyflame.comTickets in the NavyFlame panel
Frequently asked questions
Not always. It shows an established cause when the available evidence supports it, together with a confidence level and event history. When evidence is missing, it clearly marks the incident for manual review.
You will see the incident and notification in the app. E-mail notifications are available according to your settings and permissions.
No. Guardian works in observation mode, so it does not change data or start repairs without your decision.
The team is available 7 days a week. Write to support@navyflame.com or create a ticket in the panel. The first response time depends on your plan.
See what Guardian can show you
Open the demo to view a sample incident with its impact, history and established cause.
Open the Guardian demo
- 28 days free
- Cancel whenever you want