01
From looking at the panel to your own account
Start with the process you want to put in order. Then create an account, pick a plan and prepare your own workspace.
Instructions for sellersLess clicking.
Less clicking.
More control
over your selling.
Go from connecting your first shop to handling orders in an orderly way. See the panel from the inside, set up your process and hand the repetitive tasks to NavyFlame automations.
19 chaptersReal demo screensA checklist to tick off
One process, from order to parcelThe data on screen is sample data. You can check it yourself in the demo.
Lay solid foundations
Account, company, integrations and the first data. An order that makes everything after it easier.
02 / Changing integratorMove the process under control
Set the import boundary and who owns stock, documents and messages.
03 / Ready to automateWin back time for selling
Pick a repetitive task, set a rule and check the result on a small sample.
How to use this guideOne working process first.
One working process first.
Then the next channels.
Open the guide next to the panel and work through the steps in order. Every chapter ends with a concrete result to check. If part of the system is already in place, pick the topic you need below.
The theme switch in the top menu gives you a light or dark version of the guide and the screenshots. For offline reading, download the PDF in your chosen theme. The print version uses a light background.
The illustrations show the NavyFlame demo as of 8 September 2026. The demo shows how the panel works on sample data. A real connection to a provider, issuing a document and dispatching a parcel are things you check once your own account is set up. What the system can do depends on the integrations, permissions and the plan you choose.
Your roll-out plan
NavyFlame from A to Z
19 of 19 chapters
Your setup checklist0/19 done
Tick chapters off once you have checked the result. Progress is saved in this browser only; it changes nothing in your NavyFlame account.
02
Arrange the dashboard around your daily work
Learn the navigation and set up a repeatable daily review: connections, new orders, documents and anything needing attention.
03
Set up the company, the people and their access
Fill in the billing details, invite the team and grant access that matches what each person actually does.
04
Connect your first sales channel
Choose an integration, go through the authorisation the provider requires and check the first data from a specific account.
05
Move the catalogue and history without chaos
Choose how to import, settle the product identifiers and check the results before moving the whole catalogue.
06
Put stock, SKUs and availability in order
Settle the product catalogue, the units and the locations. Then decide when to reserve stock and how availability reaches your offers.
07
Prepare offers, prices and publication
Join the catalogue to specific selling accounts, meet each channel's requirements and put your pricing rules in order.
08
Take an order from arrival to fulfilment
Build a legible work queue, check the buyer's details and use statuses that match how far handling has actually got.
09
Connect the accounting and set up documents
Choose an accounting provider, check the numbering and prepare the rules for issuing documents against the right orders.
10
Shipping, carriers and labels ready for work
Set up how you dispatch your commonest parcels. A sender entered once, the right service and printing configured shorten the handling of every order after that.
11
The packing bench, step by step
Go from the list of waiting orders to a closed and dispatched parcel. You can use a scanner, a camera or manual confirmation of the contents.
12
Automations that put the team's work in order
Turn repeated decisions about folders, statuses and comments into legible rules. Start small, check what matches, and only then publish the rule.
13
Messages and e-mails that help the customer
Compose consistent confirmations, shipping notices and messages carrying documents. Handle replies from sales channels in the Service centre, within what the connected channel allows.
14
Returns, complaints and calm case handling
Bring the conversation, the decision and the physical return of goods into one orderly path. Keep handling the case, refunding the money and taking the product back into stock separate.
15
Wholesalers, deliveries and checking real stock
Connect your supply sources and make sure the stock level matches what you actually hold. Receiving a delivery and stocktaking serve different operations.
16
Reports and prices under your control
Check sales, products and how operations ran. Price monitoring helps find discrepancies and prepare recommendations that you approve after your own judgement.
17
Monitoring and solving problems without guessing
When an order, a document or a shipment does not appear where you expect, retrace its path. The error record and the result of the last operation tell you where to start.
18
API, webhooks and access control
Where the ready-made connections do not cover the whole process, prepare deliberate access for your own integration. Also put the company's members in order, and how you react to a problem with access or data.
19
Your plan for the first seven days
Roll NavyFlame out in an order that gives a verified result at every stage. Seven days is a suggested way to organise the work, which you adapt to the number of channels and how ready your data is.
Your orders could take
a simpler road to the customer.
Pick your shop or marketplace, your accounting system and how you ship. This guide walks you through the settings that join them into everyday work.