Firmao CRM integration with your online store
Customers and orders from Allegro, Shopify, WooCommerce and your other channels reach the Firmao CRM automatically. One contact and order database, with nothing retyped. If you run invoicing in Firmao, you can optionally switch invoice issuing on.
- 28 days free
- Set up in 5 minutes
- Cancel whenever you want
Customers in the CRM automatically
Buyers from every order become contacts in Firmao. NavyFlame recognises existing ones by tax ID or e-mail and updates them instead of creating duplicates.
Orders in one place
Every order from Allegro, Shopify, WooCommerce and your other channels appears in Firmao with its lines and customer details, so your team sees the whole picture in the CRM.
Multichannel, automatically
One flow for every sales channel. You do not retype contacts or orders; the sync happens in the background after every order.
Invoices in Firmao (optional)
If you run invoicing in Firmao, you can switch on automatic invoices for paid orders and corrections for returns. It is a separate toggle; by default it is CRM only.
No duplicates
Fetching the same order again creates neither a second contact nor a second document. Deduplication by tax ID and e-mail plus idempotent writes keep the database tidy.
Secure connection
NavyFlame connects to Firmao through the official API over an encrypted connection, authenticating with a separate API login and password, not your Firmao panel password.
How do I connect Firmao to NavyFlame?
Enable the API in Firmao
In Firmao click your avatar in the top right corner and go to Company settings, then Integrations in the left panel and the API tab at the top of the screen. Firmao generates a separate API login and password, and the organisation identifier is visible in the address once you sign in.
Connect it in NavyFlame
In the NavyFlame panel open Integrations, then Firmao, and paste in the API login, the API password and the organisation identifier. Check the connection with one click.
Customers and orders flow into the CRM
From that moment every new order creates or updates a contact in Firmao and adds the order document, without you.
Optionally switch invoices on
If you want to issue invoices in Firmao, switch on the separate invoicing toggle. Without it the integration only syncs the CRM.
Frequently asked questions
Contacts (customers) and orders from every sales channel connected to NavyFlame. The customer is created or updated in Firmao, and the order is added as a document linked to that contact.
No. By default the integration only syncs the CRM (customers and orders). Issuing invoices in Firmao is a separate, deliberate switch; only once it is on does NavyFlame create invoices for paid orders and corrections for returns.
In Firmao: your avatar in the top right corner, Company settings, Integrations in the left panel, then the API tab at the top of the screen. These are separate credentials from your Firmao panel login; you generate the API password in the same place. The organisation identifier is visible in the address once you sign in (system.firmao.pl/YOUR-IDENTIFIER/...).
No. The customer is recognised by tax ID, and then by e-mail, so instead of a duplicate we update the existing contact. Orders and invoices are saved idempotently, so fetching the same order again does not create a second document.
NavyFlame does not use your panel password. It connects to Firmao with a separate API login and password over an encrypted connection. You can revoke that access at any time in the Firmao API settings.
From every channel connected to NavyFlame: Allegro, Shopify, WooCommerce, PrestaShop, eBay and the rest. You do not configure Firmao separately for each store; one connection is enough.
Connect Firmao to your online sales
One connection, and customers and orders from every channel are in your CRM.
- 28 days free
- Cancel whenever you want