Your plan for the first seven days
Roll NavyFlame out in an order that gives a verified result at every stage. Seven days is a suggested way to organise the work, which you adapt to the number of channels and how ready your data is.
Rather than configuring everything at once, you build a working process from the order through to post-sale handling. You see where the system genuinely saves your team work.
Step by step
Day 1: get to know the account and choose the first channel
Check the company details, invite the people needed for the roll-out and give them roles. Go through the demo, then connect one real channel. Write down your goals: which tasks are manual today, who does them and which result you want to improve.
Check: You can find the first imported order and the person responsible for each stage.
Day 2: put products and stock in order
Choose a small representative group of products. Check the SKUs, codes, variants, photographs, costs and how offers link to stock. Prepare the locations and check the physical count. Clear up any duplicates you find before bulk publishing and availability synchronisation.
Check: The goods on an order correspond to the right product and the right stock.
Day 3: walk through a complete order
On one order, check the payment, the customer details, the statuses and the sales document. Settle which statuses are working ones and which confirm a finished stage. Prepare folders that help the team tell standard fulfilment from exceptions.
Check: Whoever handles an order knows what each status in use means.
Day 4: start shipping and packing
Connect a carrier, prepare the first template and the printer. Work through picking one parcel, creating the label and printing it. Then check a small batch. Measure roughly how long a parcel takes and note where whoever packs still has to correct data.
Check: The physical parcel, the label and the tracking number all agree.
Day 5: switch on the first automation
Choose a repeating case, for example moving paid orders into a folder. Save the draft, check a matching and a non-matching order, publish it and look at a real run. Add a verified e-mail only once you know its sender, its recipient and its wording.
Check: You have the result of a run, not merely a saved configuration.
Day 6: prepare for exceptions
Go through messages, returns, complaints and receiving returned goods with the team. Appoint a case owner and settle how a case is handed to the warehouse. Check the monitoring and show where to look for information about an undelivered e-mail, document or parcel.
Check: Staff can name the next step for an error and for an open customer case.
Day 7: judge the result and widen the scope
Open the reports, compare a few real orders and note the improvements. Decide whether the next step is another channel, a wholesaler, a rule or a group of offers. Extend a working pattern only once the first scope has its errors explained.
Check: The team knows the priority of the next stage and how its success will be measured.
Every day: start with the exceptions
Check new integration errors, failed runs and messages needing a reply. Look through the oldest orders waiting to be fulfilled, payment problems and missing labels or documents. Confirm that ready parcels went out. At the end of the day, hand open cases to a named person.
Every week: improve one thing in the process
Review sales, costs, price recommendations and the recurring reasons for returns. Check a sample of stock levels and how the active rules behave. Choose one task to simplify, make the change and judge the result. Periodically review the company members, the keys and unused integrations too.
Decide on the strength of your own work
In the demo, choose three processes that matter to your business and walk them through following this guide. Then compare the plans available and check the integrations you need. If you want to roll NavyFlame out, start with an account and the first channel whose effect you can judge concretely.
What this chapter gives you
You have your own rhythm of working in NavyFlame, the most important flows confirmed and a concrete plan for growing sales further.
The demo lets you learn the screens on sample data. You set up your own integrations once you have an account.
Explore the demoCreate a NavyFlame account